{"id":2830,"date":"2026-05-02T15:36:17","date_gmt":"2026-05-02T15:36:17","guid":{"rendered":"https:\/\/grouponaturel.com\/?page_id=2830"},"modified":"2026-05-03T00:30:30","modified_gmt":"2026-05-03T00:30:30","slug":"conditions-de-ventes-et-dutilisations","status":"publish","type":"page","link":"https:\/\/grouponaturel.com\/en\/conditions-de-ventes-et-dutilisations\/","title":{"rendered":"Conditions de ventes et d&rsquo;utilisations"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2830\" class=\"elementor elementor-2830\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ad7678 e-flex e-con-boxed e-con e-parent\" data-id=\"6ad7678\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0f376c6 e-flex e-con-boxed e-con e-child\" data-id=\"0f376c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6b2f4 elementor-widget elementor-widget-heading\" data-id=\"ee6b2f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">GROUPE O\u2019NATUREL<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58c8c9c elementor-widget elementor-widget-heading\" data-id=\"58c8c9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\ud83d\udcdc CONDITIONS G\u00c9N\u00c9RALES DE VENTE ET D\u2019UTILISATION (CGV\/CGU)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48d4d98 elementor-widget elementor-widget-text-editor\" data-id=\"48d4d98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conditions g\u00e9n\u00e9rales de ventes et d&rsquo;utilisataions concernant le site grouponaturel.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b89298 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8b89298\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d0a99c e-con-full e-flex e-con e-parent\" data-id=\"6d0a99c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9ebdccb e-flex e-con-boxed e-con e-child\" data-id=\"9ebdccb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21317e7 e-con-full e-flex e-con e-child\" data-id=\"21317e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17ed71c elementor-widget elementor-widget-heading\" data-id=\"17ed71c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">1. Objet<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb61a8 elementor-widget elementor-widget-text-editor\" data-id=\"6bb61a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sentes conditions r\u00e9gissent :<\/p><ul><li>L\u2019utilisation du site<\/li><li>La commande des produits<\/li><li>Les relations entre Groupe O\u2019Naturel et ses clients<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-518b34a elementor-widget elementor-widget-heading\" data-id=\"518b34a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">2. Produits<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d364bf elementor-widget elementor-widget-text-editor\" data-id=\"0d364bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les produits propos\u00e9s sont des produits naturels destin\u00e9s au bien-\u00eatre.<\/p><p>\u26a0\ufe0f Important :<br \/>Les produits ne remplacent pas un avis m\u00e9dical.<br \/>Les r\u00e9sultats peuvent varier selon les individus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd3716c elementor-widget elementor-widget-heading\" data-id=\"cd3716c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">3. Commande<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-975ef16 elementor-widget elementor-widget-text-editor\" data-id=\"975ef16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les commandes peuvent \u00eatre effectu\u00e9es :<\/p><ul><li>Via le site internet<\/li><li>Via WhatsApp<\/li><\/ul><p>Le client doit fournir des informations exactes (nom, num\u00e9ro, adresse).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-654e688 elementor-widget elementor-widget-heading\" data-id=\"654e688\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">4. Prix<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb95039 elementor-widget elementor-widget-text-editor\" data-id=\"cb95039\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les prix sont exprim\u00e9s en FCFA.<\/p><p>Ils peuvent \u00eatre modifi\u00e9s \u00e0 tout moment sans pr\u00e9avis.<\/p><p>Les frais de livraison peuvent s\u2019ajouter selon la zone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c6e3fe elementor-widget elementor-widget-heading\" data-id=\"3c6e3fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">5. Paiement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f44e48e elementor-widget elementor-widget-text-editor\" data-id=\"f44e48e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les paiements peuvent \u00eatre effectu\u00e9s via :<\/p><ul><li>Mobile Money<\/li><li>Paiement \u00e0 la livraison (si disponible)<\/li><\/ul><p>La commande est valid\u00e9e apr\u00e8s confirmation du paiement ou validation du client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9941ecf elementor-widget elementor-widget-heading\" data-id=\"9941ecf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">6. Livraison<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67f8c0f elementor-widget elementor-widget-text-editor\" data-id=\"67f8c0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Livraison selon les zones disponibles<\/li><li>D\u00e9lais variables selon la localisation<\/li><li>Les frais sont communiqu\u00e9s avant validation<\/li><\/ul><p>Le client doit \u00eatre joignable pour la livraison.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-104fd47 elementor-widget elementor-widget-heading\" data-id=\"104fd47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">7. Responsabilit\u00e9<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d00dfd elementor-widget elementor-widget-text-editor\" data-id=\"4d00dfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Groupe O\u2019Naturel ne peut \u00eatre tenu responsable :<\/p><ul><li>D\u2019une mauvaise utilisation des produits<\/li><li>D\u2019attentes non r\u00e9alistes du client<\/li><li>De r\u00e9sultats diff\u00e9rents selon les individus<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc5c16c elementor-widget elementor-widget-heading\" data-id=\"fc5c16c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">8. Retours et remboursements<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3867d96 elementor-widget elementor-widget-text-editor\" data-id=\"3867d96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour des raisons d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 :<\/p><ul><li>Les produits ne sont ni repris ni \u00e9chang\u00e9s apr\u00e8s livraison<\/li><li>Aucun remboursement apr\u00e8s validation de la commande<\/li><\/ul><p>Sauf cas exceptionnel (produit d\u00e9fectueux ou erreur de livraison)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab2a081 elementor-widget elementor-widget-heading\" data-id=\"ab2a081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">9. Donn\u00e9es personnelles<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0e161a elementor-widget elementor-widget-text-editor\" data-id=\"c0e161a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les donn\u00e9es sont trait\u00e9es conform\u00e9ment \u00e0 la politique de confidentialit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b127221 elementor-widget elementor-widget-heading\" data-id=\"b127221\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">10. Propri\u00e9t\u00e9 intellectuelle<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5e9e8e elementor-widget elementor-widget-text-editor\" data-id=\"c5e9e8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tout le contenu du site (textes, images, logo) est la propri\u00e9t\u00e9 de Groupe O\u2019Naturel.<\/p><p>Toute reproduction est interdite sans autorisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-601d250 elementor-widget elementor-widget-heading\" data-id=\"601d250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">11. Modification des conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0556585 elementor-widget elementor-widget-text-editor\" data-id=\"0556585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Groupe O\u2019Naturel peut modifier ces conditions \u00e0 tout moment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afbd9b5 elementor-widget elementor-widget-heading\" data-id=\"afbd9b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">12. Droit applicable<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-176f714 elementor-widget elementor-widget-text-editor\" data-id=\"176f714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sentes conditions sont soumises aux lois en vigueur dans le pays d\u2019activit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>GROUPE O\u2019NATUREL \ud83d\udcdc CONDITIONS G\u00c9N\u00c9RALES DE VENTE ET D\u2019UTILISATION (CGV\/CGU) Conditions g\u00e9n\u00e9rales de ventes et d&rsquo;utilisataions concernant le site grouponaturel.com 1. Objet Les pr\u00e9sentes conditions r\u00e9gissent : L\u2019utilisation du site La commande des produits Les relations entre Groupe O\u2019Naturel et ses clients 2. Produits Les produits propos\u00e9s sont des produits naturels destin\u00e9s au bien-\u00eatre. \u26a0\ufe0f [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-2830","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6},"vertical_spacing_source":"custom","content_area_spacing":"none"},"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_archive_thumbnail":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Jason Gnahoua","author_link":"https:\/\/grouponaturel.com\/en\/author\/soluofficielgmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"GROUPE O\u2019NATUREL \ud83d\udcdc CONDITIONS G\u00c9N\u00c9RALES DE VENTE ET D\u2019UTILISATION (CGV\/CGU) Conditions g\u00e9n\u00e9rales de ventes et d&rsquo;utilisataions concernant le site grouponaturel.com 1. Objet Les pr\u00e9sentes conditions r\u00e9gissent : L\u2019utilisation du site La commande des produits Les relations entre Groupe O\u2019Naturel et ses clients 2. Produits Les produits propos\u00e9s sont des produits naturels destin\u00e9s au bien-\u00eatre. \u26a0\ufe0f&hellip;","_links":{"self":[{"href":"https:\/\/grouponaturel.com\/en\/wp-json\/wp\/v2\/pages\/2830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grouponaturel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grouponaturel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grouponaturel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grouponaturel.com\/en\/wp-json\/wp\/v2\/comments?post=2830"}],"version-history":[{"count":7,"href":"https:\/\/grouponaturel.com\/en\/wp-json\/wp\/v2\/pages\/2830\/revisions"}],"predecessor-version":[{"id":2879,"href":"https:\/\/grouponaturel.com\/en\/wp-json\/wp\/v2\/pages\/2830\/revisions\/2879"}],"wp:attachment":[{"href":"https:\/\/grouponaturel.com\/en\/wp-json\/wp\/v2\/media?parent=2830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}